Customer Service Representative

Humphrey’s Enterprises in Silver City is seeking a Customer Service Representative to join our team immediately! The position requires working 8:00 am to 4:00 pm, Monday through Friday for a 40-hour work week.
The Customer Service Representative will be the point of contact to answer phone calls and schedule appointments, assist customers with issues, work at the receptionist desk, manage mail and email, and prepare invoices.
Additionally, the Customer Service Representative will work closely with our drivers assisting them with routing and dispatching.
The ideal candidate will possess the following: · Experience in a customer service field · Clerical or data entry experience · Ability to multi-task and work in a fast-paced environment · Proficiency working on a computer · Confident with phone inquiries · Great communication skills · A responsible and conscientious nature · Great problem-solving aptitude · Attention to detail and excellent quality · Good attendance record · Bilingual Spanish/English – helpful The starting rate is $19.
00/hr with an increase after completing training.
We also offer paid vacation and holidays, retirement, and bonuses.
If you like working in an environment that is casual with a high degree of autonomy, then this is the right fit for you.
Job Type: Full-time Pay: From $19.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * Paid time off Experience level: * 2 years Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Experience: * Customer Service: 2 years (Preferred) * Phone etiquette: 2 years (Preferred) * Data entry: 1 year (Preferred) * Computer skills: 1 year (Preferred) * Microsoft Office: 1 year (Preferred) Work Location: In person